jetbd Privacy Policy

We believe your privacy is a right, not a feature. This policy explains clearly what personal data jetbd collects, how we use it, and the full set of controls available to every player on our platform.

Your Data Rights at a Glance

SSL Encrypted
All data in transit is protected by SSL. Your credentials are never stored as plain text.
No Data Selling
jetbd never sells, rents, or trades your personal data to any third-party marketer.
Right to Correct
You may request a correction to any inaccurate data held on your account at any time.
Right to Delete
You may request deletion of your personal data, subject to legal retention obligations.
Right of Access
You can request a full copy of the personal data jetbd holds about you at any time.
Opt-Out Marketing
You can withdraw consent to promotional communications at any time by contacting our support team.
Last Updated: January 2026

jetbd ("we", "us", "our") is committed to protecting the privacy of every player who accesses the jetbd platform at jetbd.org. This Privacy Policy sets out the basis on which we collect, store, use, and disclose any personal data that you provide to us or that we gather in connection with your use of our services. This policy applies to all registered players on the jetbd platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other locations across Bangladesh from which our platform is accessed.

By registering an account or using any service on the jetbd platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described. If you do not agree to this policy, you must not use the jetbd platform. We may update this policy periodically; any material changes will be communicated via the platform or by direct contact using your registered details.

We collect personal data from you directly when you register an account, make a deposit, request a withdrawal, contact our support team, or otherwise interact with the jetbd platform. We also collect certain technical data automatically when you use our services. The categories of personal data we may collect include the following.

  • Identity data: your full name, date of birth, and any national identification information provided during KYC verification for withdrawal requests above the applicable threshold.
  • Contact data: your registered mobile number, which serves as your primary account identifier and the channel through which jetbd sends security alerts, transaction confirmations, and support responses.
  • Financial data: deposit amounts, withdrawal amounts, payment method references (e.g. the last four digits of a bKash or Nagad mobile number used), and the dates and times of all financial activity on your account. We do not store full bKash PINs, Nagad PINs, or bank account passwords.
  • Usage data: the games you play, betting history, session duration, pages visited within the platform, and actions taken inside your account dashboard.
  • Technical data: your IP address, device type, operating system, browser type and version, mobile network identifier, and approximate geographic location derived from your IP address (not GPS). This data is collected automatically through standard server logs and is used for platform security and fraud detection.

jetbd uses the personal data we collect strictly for the following purposes. We do not use your data for any purpose not listed below without first obtaining your explicit consent.

  • Account management: to create and maintain your jetbd account, verify your identity, process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and local bank transfer, and communicate with you regarding your account status and transaction confirmations.
  • Platform improvement: to analyse how players navigate and use the jetbd platform so that we can improve page loading speed on mobile networks common across Bangladesh, simplify the user experience, and develop new features that match what our players actually need.
  • Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as described in our Terms and Conditions. This includes monitoring unusual transaction patterns and cross-referencing device and IP data.
  • Responsible gaming compliance: to monitor player activity and identify patterns that may indicate problem gambling behaviour, and to apply our responsible gaming tools — including deposit limits and self-exclusion arrangements — where warranted.
  • Marketing communications: to send you promotional offers, bonus notifications, and information about new games or features — but only where you have opted in to receive such communications. You may withdraw your consent to marketing messages at any time by contacting the jetbd support team.

We process your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is used.

  • Contractual necessity: processing is required to perform the contract between you and jetbd — for example, crediting your account after a deposit, or verifying your identity before processing a withdrawal.
  • Legal obligation: processing is necessary to comply with applicable laws and regulations, including anti-money laundering requirements, KYC obligations, and any lawful requests from competent authorities.
  • Legitimate interests: processing is necessary for our legitimate interests in operating a safe, secure, and fair gaming platform and in preventing fraud — provided that those interests are not overridden by your own data protection rights.

jetbd does not sell, rent, or trade your personal data to any third-party marketing company or data broker. We share personal data only in the following limited and controlled circumstances.

  • Payment processors: we share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, and other payment service providers solely to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and to use it only for the payment processing purpose for which it was shared.
  • Game providers: game session data — such as bet size, game outcome, and session duration — is shared with our game providers (including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) to the extent necessary to operate the relevant game and enable fair-play monitoring. Game providers may not use this data for their own marketing purposes.
  • Law enforcement and regulatory authorities: we may disclose personal data to competent authorities, including law enforcement agencies, if we are legally required to do so, or if we reasonably believe disclosure is necessary to prevent a crime, comply with a court order, or protect the safety of jetbd, its players, or the public.

All third parties with whom we share personal data are contractually required to maintain appropriate security measures and to process that data only for the purposes for which it was shared and in accordance with our written instructions.

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or local bank transfer, your payment credentials — including your mobile financial service PIN and full account number — are entered directly into your payment provider's own secure interface and are never transmitted to or stored by jetbd. jetbd receives only a transaction confirmation reference and a masked identifier (such as the last four digits of the mobile number used) from the payment provider to confirm that the transaction was completed successfully.

jetbd uses SSL encryption for all data transmitted between your device and our platform. This means that any information you enter on jetbd.org — including your login credentials and account details — is encrypted in transit and cannot be intercepted by third parties. We strongly recommend accessing jetbd only on devices you personally own and control, and avoiding shared or public Wi-Fi networks when conducting financial transactions.

jetbd uses cookies and similar tracking technologies on the platform to maintain your session, improve functionality, analyse usage patterns, and detect fraudulent activity. The types of cookies we use are described below.

  • Essential cookies: strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable core security features. These cookies cannot be disabled without impairing basic platform functionality.
  • Analytics cookies: collect aggregated, anonymised data about how players navigate and use jetbd. This information helps us identify pages that are slow on mobile connections common in Bangladesh and find opportunities to improve the overall experience.
  • Security cookies: help us detect and prevent fraudulent activity, including multi-accounting and the use of automated tools. They record device fingerprint data that allows us to identify anomalous access patterns indicating a potential breach or policy violation.

jetbd retains your personal data for as long as your account remains active and for a minimum of five years after your account is closed. This retention period is necessary to comply with anti-money laundering regulations, to resolve any disputes arising after account closure, and to fulfil any legal obligations requiring us to maintain records of player activity.

Transaction records — including deposit and withdrawal history — are retained for a minimum of seven years to satisfy standard financial record-keeping requirements. After the applicable retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity.

You have the following rights in relation to the personal data jetbd holds about you. To exercise any of these rights, contact us at [email protected]. We will respond to all data rights requests within 30 days of receipt.

  • Right of access: you may request a copy of all personal data jetbd holds about you, together with information about why we hold it, where we obtained it, and how long we plan to keep it.
  • Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. We will act on such a request promptly.
  • Right to erasure: you may request that we delete your personal data. This right is not absolute — we may need to retain certain data to comply with legal obligations or defend against legal claims. Where deletion is not immediately possible, we will explain why and confirm when deletion will take place.
  • Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances — for example, while we are verifying the accuracy of data you have contested, or while a dispute about our use of your data is being resolved.
  • Right to object: you may object to our processing of your personal data where we rely on legitimate interests as the legal basis and where you believe your privacy interests outweigh ours. You also have an absolute right to object to the processing of your data for direct marketing purposes at any time.

To exercise any right listed above, email [email protected] — note this address is displayed as plain text and is not a clickable link. Please include your registered mobile number and a clear description of your request so we can locate your account and respond efficiently. We acknowledge all data rights requests within 3 business days and aim to resolve them within 30 calendar days.

jetbd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, hashed and salted password storage, two-factor authentication options for account access, IP-based anomaly detection, and regular internal security reviews.

While we take all reasonable steps to protect your personal data, no method of internet transmission or electronic storage is entirely secure. We cannot guarantee absolute security. If you notice any unauthorised access to your jetbd account or any suspicious activity, contact our support team immediately. We recommend using a strong, unique password for your jetbd account that you do not use for any other service.

The jetbd platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21. If you are under 21, you must not register an account or use jetbd. If jetbd discovers or reasonably suspects that a registered player is under 21, the account will be suspended immediately, all pending transactions placed on hold pending investigation, and any bonus or promotional credits associated with that account voided. Age verification checks may be applied to any account at any time. Parents and guardians in Bangladesh are encouraged to use device-level parental controls to prevent minors from accessing online gambling platforms.

jetbd reserves the right to update or amend this Privacy Policy at any time. When we make a material change, we will update the "Last Updated" date at the top of this page and, where the change is significant, notify you directly via your registered mobile number or through a notice on the platform. Your continued use of jetbd after any amendment constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed of how we handle your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jetbd handles your personal data, please contact our support team. Support is available 24 hours a day, 7 days a week. You may reach us by emailing [email protected] — this address is displayed as plain text only and is not a clickable link. Please include your registered mobile number in any data-related enquiry so we can locate your account and respond efficiently. We aim to acknowledge all privacy-related enquiries within 3 business days and resolve them within 30 calendar days.

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